Refund and Returns Policy

Refund & Returns Policy

Last Updated: [21/05/2025]

1. Introduction

At Dutt Pack, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and refund policy.

2. Returns

  • Eligibility: You may return items within 30 days of receipt. Items must be unused, in their original packaging, and in the same condition as you received them.
  • Non-returnable Items: Certain items, such as personalized products or perishable goods, are not eligible for return.

3. Return Process

  1. Contact Us: To initiate a return, please contact our customer service at duttpackk082@gmail.com or sales@duttpackk.com with your order number and reason for return.
  2. Shipping: You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
  3. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

4. Exchanges

If you need to exchange an item for the same item or a different size, please contact us at duttpackk082@gmail.com or sales@duttpackk.com.

5. Contact Us

For any questions regarding returns, please contact us at:

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