Refund & Returns Policy
Last Updated: [21/05/2025]
1. Introduction
At Dutt Pack, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and refund policy.
2. Returns
- Eligibility: You may return items within 30 days of receipt. Items must be unused, in their original packaging, and in the same condition as you received them.
- Non-returnable Items: Certain items, such as personalized products or perishable goods, are not eligible for return.
3. Return Process
- Contact Us: To initiate a return, please contact our customer service at duttpackk082@gmail.com or sales@duttpackk.com with your order number and reason for return.
- Shipping: You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
4. Exchanges
If you need to exchange an item for the same item or a different size, please contact us at duttpackk082@gmail.com or sales@duttpackk.com.
5. Contact Us
For any questions regarding returns, please contact us at:
- Email: duttpackk082@gmail.com or sales@duttpackk.com
